What is an eSIM?

An eSIM (embedded SIM) is a digital SIM card that allows you to activate a cellular plan without needing a physical SIM card. It's built into your device and can be activated instantly via QR code or manual setup.

How do I activate my eSIM?

Once you purchase, you'll receive an email with a QR code and LPA string. Simply scan the QR code in your phone's settings or use the manual setup option. Activation is instant and takes less than a minute.

Which devices support eSIM?

Most modern smartphones support eSIM, including iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 3 and newer, and many other recent models. Check your device settings or contact us if you're unsure about compatibility.

How long is my data plan valid?

Data plan validity varies by package. Plans typically range from 7 days to 30 days from activation. Check your specific plan details at checkout for exact validity periods.

What is your refund policy?

We offer a 30-day money-back guarantee if you're not satisfied. If your eSIM doesn't work or you experience issues, our support team will assist you or provide a full refund.

Can I top up my data?

Yes, most plans allow you to purchase additional data. You can top up your plan anytime through your account dashboard or by contacting our support team.